Saturday, March 14, 2009

HR strikes back!

When I read the '10 Tenets of the New HR' from Frank Roche I get the impression that HR is kind of tired of not getting funding for real analytical tools while at the same time being accused of not understanding financial data.

1. HR has one job: business success. Anything else is useless and a waste of air. If it doesn’t have to do with business, we’re not doing it.

2. HR isn’t the Complaint Department or your Kindergarten teacher. We’re going to teach people to grow up and stop wasting our time like they’re 5-year-olds who can’t share their toys.

3. We won’t accept mediocrity in HR. Human resources cannot be where people go when they can’t find meaningful employment. We’re going to cowboy up our talent. We want — we demand — the best and the brightest.

4. Nothing is sacred. We’re going to critically think about everything we do. And if we hear people saying “That’s the way we’ve always done it.” Well…don’t make me come over there.

5. We’re not in charge of the holiday party anymore. Yeah, that’s right. We aren’t the social secretaries. We have real jobs to do. See #1.

6. Business is gonna want a seat at our table. The time of putting HR at the kid’s table is over. You said, “Our business is about our people.” Now, with way fewer of them, it’s going to be true. Like scary true. Take a number.

7. Rules are for fools. We’re tossing out the rule book. We’re not hall monitors anymore. We’re going to expect grownups to behave like grownups. Or they’re gone. Any questions?

8. We’re going to make pay-for-performance work. It’s easier to ask for forgiveness than for permission. So forgive us if we insist that the best people make the most money. It’s not a rule — it’s a fact.

9. No more workarounds to make up for weak managers. Please see #1. Our job is to make our company work most efficiently. We won’t be making up policies to make up for bad managers. It’s either up or out.

10. We’re going to put the “human” back in Human Resources. They’re not numbers on a spreadsheet or “human capital” that can be traded like a commodity. They’re people, with fears and hopes and dreams. And for a few hours a day, they come to our place. We’ll make sure that (along with #1) we remind ourselves every day that what we do is about people. Mediocre people = mediocre business. Great people = great business.

I love #8. And #9. And #10.

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